GDPR Compliance

Privacy Policy (GDPR Compliance)

Last updated: October 2025

At Qessence.eu, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or participate in our programs, courses, or events.

1. Who We Are

Qessence Romania
Operated by Magic Orion SRL

VAT NO.46715640 

Registered in Romania, Cluj Napoca
Email: [contact@qessence.eu
Website: https://www.qessence.eu

2. Data We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Data: name, email address, phone number, country of residence.

  • Payment Information: billing details, invoices, and transaction data (processed securely via third-party payment processors such as PayPal or Stripe).

  • Communication Data: messages sent via contact forms, email, WhatsApp, or social media.

  • Technical Data: IP address, browser type, operating system, and usage patterns (collected via cookies and analytics tools).

  • Participation Data: your enrollment in workshops, programs, or newsletters, including preferences and feedback.

3. How We Use Your Data

Your personal data is used to:

  • Provide access to courses, sessions, or digital content you have registered for.

  • Manage payments, invoices, and subscriptions.

  • Communicate updates, confirmations, and relevant information.

  • Improve our services and personalize your experience.

  • Comply with legal obligations under EU and Romanian law.

We will never sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Your consent (e.g., newsletter or marketing opt-in).

  • Performance of a contract (e.g., course registration or coaching session).

  • Legal obligations (e.g., accounting and tax compliance).

  • Legitimate interests (e.g., service improvement, customer support).

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law.
Typically:

  • Course and client data: up to 30 days.

  • Marketing and newsletter data: until you withdraw consent.

6. Data Sharing

Your data may be shared only with:

  • Trusted service providers (e.g., hosting, email, payment processing).

  • Legal authorities when required by law.
    All partners comply with GDPR and provide adequate data protection safeguards.

7. Your Rights (Under GDPR)

You have the right to:

  • Access your personal data.

  • Request correction or deletion (“right to be forgotten”).

  • Withdraw consent at any time.

  • Restrict or object to processing.

  • Request a copy of your data (data portability).

  • Lodge a complaint with your national Data Protection Authority.

To exercise your rights, contact us at privacy@qessence.eu

8. Cookies and Tracking

Our website uses cookies to enhance functionality and analyze traffic.
You can manage or disable cookies through your browser settings.
For details, see our separate Cookie Policy page.

9. Data Security

We use appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and restricted access.

10. International Transfers

If we transfer data outside the European Economic Area (EEA), we ensure it is protected through standard contractual clauses or equivalent safeguards in compliance with GDPR.

11. Updates to This Policy

We may update this Privacy Policy periodically.
All updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions or concerns regarding this policy, please contact us at:
📧 myqessence@gmail.com
🌐 https://www.qessence.eu